User experience (UX) refers to a person's total experience using a particular product, system or service. —Wikipedia
Why study this article? Alignment diagrams map out business processes and user experience together in order to make the value creation chain visible from both sides of the fence. This will help you to improve your business processes in order to deliver better value to the client.
By Jim Kalbach
Why study this book? If you wish to successfully integrate User Experience Design in you Lean Software Development Lifecycle.
By Jeff Gothelf and Josh Seiden
Why study this book? If you are new to the topic of User Experience Design, this is great kickstarter.
By Joel Marsh
Why study this book? Using various mapping techniques from UX design, you’ll learn how to turn customer observations into actionable insight for product design. There is a Video Course released in 2014 with almost the same contents.
By Jim Kalbach
Why use this tool? You will be able to record your users while they use your Website. Hotjar also includes lots of useful tools for User Research and Quantitative Analysis.
Why use this tool? You will be able to record your users while they use you iOS, Mac, Apple TV or Android Applications. Qualitative data like this is more valuable than quantitative data in the early phase of your product.
Why use this tool? If you want to receive feedbacks from real users on your Product.
Why use this tool? If you want to make sure you have taken care about the most important parts of UX Design. It also links to more specific Resources for each specific topic.
Why subscribe to this newsletter? If you want to keep updated about the latest trends on UX.
By Kenny Chen
Why use this tool? If you want to ask question and read answers about common UX issues.
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